Terms of Service

Welcome to VSoft Institute. These Terms of Service ("Terms") govern your use of our website, online courses, and related services (collectively, the "Services") provided by VSoft Institute ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

By using our Services, you acknowledge that you:

• Have read and understood these Terms
• Agree to be bound by these Terms
• Are at least 18 years old or have parental consent
• Have the legal capacity to enter into this agreement
• Will comply with all applicable laws and regulations

VSoft Institute provides educational services including:

• Online courses and training programs
• Educational content and materials
• Certification programs
• Student support and assistance
• Community forums and discussion boards
• Progress tracking and analytics

Course Access

Upon enrollment, you will receive:

• Access to course materials for the duration specified
• Lifetime access to certain courses (as specified)
• Downloadable resources and materials
• Certificate of completion upon successful course completion

Account Creation

To access certain Services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account

Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any security breaches
• Using strong, unique passwords

Fees and Payment

Course fees are clearly displayed before enrollment. By enrolling in a paid course, you agree to:

• Pay all applicable fees in advance
• Provide accurate payment information
• Authorize us to charge your payment method
• Pay any applicable taxes

Refund Policy

We offer a 30-day money-back guarantee for most courses, subject to the following conditions:

• Refund requests must be made within 30 days of enrollment
• Course completion must be less than 20%
• No refunds for completed courses or certificates
• Refunds will be processed within 5-10 business days

Price Changes

We reserve the right to change course prices at any time. Price changes will not affect existing enrollments.

When using our Services, you agree not to:

Prohibited Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Share account credentials with others
• Attempt to gain unauthorized access to our systems
• Use our Services for any illegal or unauthorized purpose
• Interfere with or disrupt our Services
• Upload malicious code or viruses
• Harass, abuse, or harm other users
• Post inappropriate, offensive, or harmful content
• Spam or send unsolicited communications

Academic Integrity

You agree to maintain academic integrity by:

• Completing assignments and assessments honestly
• Not sharing answers or solutions with other students
• Not using unauthorized assistance during assessments
• Respecting intellectual property rights

Our Content

All content on our platform, including but not limited to:

• Course materials, videos, and lectures
• Text, graphics, images, and software
• Trademarks, logos, and brand elements
• Website design and layout

is owned by VSoft Institute or our licensors and is protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to:

• Access and view course materials for personal use
• Download materials as permitted
• Use our Services in accordance with these Terms

Your Content

You retain ownership of content you submit to our platform, but grant us a license to:

• Use, display, and distribute your content in connection with our Services
• Modify or adapt your content as necessary
• Remove content that violates these Terms

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Collection

We may collect and process:

• Personal information you provide
• Usage data and analytics
• Communication records
• Payment information (processed securely)

Data Security

We implement appropriate security measures to protect your personal information, but cannot guarantee absolute security.

Service Availability

We strive to provide continuous service availability, but we do not guarantee that our Services will be:

• Available at all times
• Free from errors or interruptions
• Compatible with all devices or browsers
• Secure from unauthorized access

Educational Outcomes

While we strive to provide quality education, we cannot guarantee:

• Specific learning outcomes or results
• Job placement or career advancement
• Certification acceptance by third parties
• Compatibility with specific career requirements

Limitation of Liability

To the maximum extent permitted by law, VSoft Institute shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for the Services
• Third-party actions or content

Termination by You

You may terminate your account at any time by:

• Contacting our support team
• Using the account deletion feature in your profile
• Discontinuing use of our Services

Termination by Us

We may terminate or suspend your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Fail to pay required fees
• Misuse our Services

Effect of Termination

Upon termination, your access to our Services will cease, but certain provisions of these Terms will survive termination.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our Services will be resolved through:

• Good faith negotiations first
• Binding arbitration if negotiations fail
• Individual claims only (no class actions)

Jurisdiction

Any legal proceedings will be conducted in the courts of San Francisco County, California.

We may update these Terms from time to time. When we do, we will:

• Post the updated Terms on our website
• Notify you via email or through our Services
• Update the "Last Updated" date at the top of these Terms

Your continued use of our Services after changes become effective constitutes acceptance of the new Terms.